The American Laundry News Podcast

Laundry Service Contract Essentials

In this episode, Steven Fellman from the Washington, D.C., law firm GKG Law P.C., shares key elements of laundry and linen services contracts, negotiation tactics and more.

Conflict Resolution in a Laundry Operation

Guest Terry Slosson, director of human resources for the Northern Pacific Region of Cintas Corp., discusses methods and strategies to best handle conflict in an operation.

Key Performance Indicators

Bill Brooks, director of customer solutions and business development for commercial laundry equipment manufacturer Alliance Laundry Systems, talks about important KPIs in a laundry/linen service for efficiency and quality.

Proper Laundry Equipment Usage

In this episode, Keith Ware, vice president of sales for Lavatec Laundry Technology, talks about ways to ensure laundry machinery is handled properly to get the most life out of the equipment, and your linens.

Laundry Hiring and Training

Sylvia Williams, human resources manager for Prudential Overall Supply, a uniform and facility services company headquartered in Irvine, California, joins us to talk about strategies for seeking out employee candidates and training them for long-term growth.

In-house vs. Outsourcing Laundry

Learn about the challenges and benefits of both processing on site and outsourcing laundry with guest Sam Spence, a senior consultant with TBR Associates, which specializes in consulting services to improve processes, people and company-wide performance.

Educating Laundry Customers

Listen as guest David Bernstein, president and chief propeller-head of Propeller Solutions Group, a provider of engineering, training and consulting services for the laundry industry, talks about how educating customers can help create a better laundry/linen partnership.

Reducing Rewash

In this episode, Gregory Gicewicz, president and CEO of Sterile Surgical Systems in Tumwater, Washington, talks about the common causes of rewash and ways laundry/linen services can eliminate rewash as much as possible. 

Getting the Best from Your Laundry Employees

In this episode, learn the difference between “leaders” and “managers” and how each style impacts laundry employees and their productivity with guest Deana Griffin, president of The Griffin Group, a recruiting firm that specializes in the rental uniform and linen/textile industry.

Trends in Laundry Plant Design/Construction

As laundry/linen services grow and technology advances, they look to build new plants or renovate existing structures. Find out from Ed Kwasnick of ARCO/Murray what operators are looking for in design and construction today, and into the future.