The American Laundry News Podcast
Effective Washer-Extractor Usage

Effective Washer-Extractor Usage

March 23, 2021

Guest Josh Steinhardt, a sales development manager of on-premises laundry at Alliance Laundry Systems, draws on his 20 years of experience to share washer-extractor advice for throughput, efficiency and quality.

Laundry Insurance Needs and Coverage

Laundry Insurance Needs and Coverage

January 20, 2021

Tina Brazier, business development manager for fabricare insurance provider Irving Weber Associates, talks about how insurance has changed for laundries, specific needs and how to evaluate current insurance coverage.

Optimizing the Laundry Process

Optimizing the Laundry Process

December 22, 2020

John Goetz, global product manager for Hydro Systems, takes listeners to a number of locations in a laundry operation that are prime for optimizing processes and efficiencies.

Laundry Maintenance Checklist

Laundry Maintenance Checklist

November 16, 2020

Listen to a conversation with Dave McAllister, director of services and project management for Girbau North America, about essential laundry equipment tasks to keep your machines processing goods—and doing it well.

Customer Service Training and Technology

Customer Service Training and Technology

October 15, 2020

Guest Dave Balliet, director of customer relations for Hospital Central Services Cooperative (HCSC), offers his insights into enhancing customer service at all levels of a laundry operation.

Laundry Facility Cleaning Check

Laundry Facility Cleaning Check

September 22, 2020

Guest Paul Jewison, vice president of engineering at Healthcare Linen Services Group and general manager at Textile Care Services in Rochester, Minnesota, discusses ways to keep a laundry operation clean.

Laundry Service Contract Essentials

Laundry Service Contract Essentials

August 18, 2020

In this episode, Steven Fellman from the Washington, D.C., law firm GKG Law P.C., shares key elements of laundry and linen services contracts, negotiation tactics and more.

Conflict Resolution in a Laundry Operation

Conflict Resolution in a Laundry Operation

July 21, 2020

Guest Terry Slosson, director of human resources for the Northern Pacific Region of Cintas Corp., discusses methods and strategies to best handle conflict in an operation.

Key Performance Indicators

Key Performance Indicators

June 16, 2020

Bill Brooks, director of customer solutions and business development for commercial laundry equipment manufacturer Alliance Laundry Systems, talks about important KPIs in a laundry/linen service for efficiency and quality.

Proper Laundry Equipment Usage

Proper Laundry Equipment Usage

May 19, 2020

In this episode, Keith Ware, vice president of sales for Lavatec Laundry Technology, talks about ways to ensure laundry machinery is handled properly to get the most life out of the equipment, and your linens.

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